Adobe / adobe.com
AI-powered enterprise e-commerce platform (formerly Magento) providing AI product recommendations, personalised commerce, and highly customisable open-source and managed cloud e-commerce.
Pricing
Free
Free plan
No
Category
Developer Tools
Platforms
4
Free plan
No
API access
No
Open source
Yes
Platforms
4
Adobe Commerce (formerly Magento) is an enterprise e-commerce platform providing open-source Magento and cloud-managed Adobe Commerce — offering the most configurability of any major e-commerce platform at the cost of implementation complexity and technical resource requirements. Adobe Commerce AI provides AI product recommendations through Adobe Sensei — personalised product discovery, AI-powered search relevance, and real-time personalisation of storefront experiences. Live Search by Adobe uses AI to provide fast, relevant search results with AI synonym handling, intelligent merchandising, and faceted search — improving product discovery beyond keyword matching. Product Recommendations AI analyses purchase history, browsing behaviour, and similar customer cohorts to serve relevant product suggestions across the storefront. Adobe Commerce is particularly strong for retailers needing complex catalogue management — large catalogues with complex product configurations, custom attributes, and multi-site management across global storefronts. PWA Studio enables Progressive Web App storefronts — mobile-app-like web experiences without native app development. B2B commerce capabilities include shared catalogues, company accounts, purchase approval workflows, and requisition lists. Magento Open Source is free — retailers with development resources build on the community version without licensing cost. With customers including Coca-Cola, Ford, and Nike's digital operations, Adobe Commerce validates for large enterprise retail.
Adobe Commerce AI runs as ml platform software built around text and image workflows. Users typically start with a prompt, upload, or connected data source, and the underlying model handles the heavy lifting before returning a result you can refine or export. It's available on web, ios, and android.
The capabilities that matter most for teams evaluating Adobe Commerce AI.
Product recommendations, search personalisation, and storefront personalisation — AI embedded across the commerce experience for relevant product discovery.
AI-powered product search with synonym handling and intelligent merchandising — relevant search results without exact keyword matching constraints.
Magento Open Source enables unlimited customisation for retailers with development resources — the most configurable e-commerce foundation for complex retail requirements.
Open Source (free). Adobe Commerce (cloud) — enterprise pricing. Publicly traded (ADBE).
Model
Enterprise
Starting price
Free
Free trial
Yes
Shopify Plus (covered) provides enterprise e-commerce. BigCommerce (rank 877) provides mid-market to enterprise SaaS e-commerce. Salesforce Commerce Cloud provides enterprise digital commerce. WooCommerce provides open-source on WordPress.
A side-by-side look at the closest alternative in this category.
Key facts about model providers, platforms, and team support.
Model Provider
Adobe Sensei
Platforms
Web, iOS, Android, API
Deployment
Open Source, SaaS
Integrations
Adobe Experience Cloud, Salesforce, SAP, Stripe, API
Team Collaboration
No
Launch Year
2023
Compliance signals and data-handling notes as reported by the vendor.
SOC 2 Type II. ISO 27001. GDPR compliant. PCI DSS Level 1. Enterprise data handling agreements.
E-commerce and customer data processed on Adobe Commerce cloud. Open Source deployments on customer infrastructure. PCI DSS Level 1 for payment processing.
Editorial Verdict
Adobe Commerce is the best AI enterprise e-commerce platform for retailers wanting maximum configurability, complex catalogue management, open-source customisation, and Adobe Experience Cloud integration.
Last verified July 24, 2026.
Open Source (free). Adobe Commerce (cloud) — enterprise pricing. Publicly traded (ADBE).
Enterprise licensing. No public pricing. Annual contracts. Private company (Vista Equity). Demo available.
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SOC 2 Type II. ISO 27001. GDPR compliant. PCI DSS Level 1. Enterprise data handling agreements.
SOC 2 Type II. ISO 27001. GDPR compliant. FedRAMP High. StateRAMP. Enterprise data handling agreements.
E-commerce and customer data processed on Adobe Commerce cloud. Open Source deployments on customer infrastructure. PCI DSS Level 1 for payment processing.
Content and visitor data processed on Acquia cloud. FedRAMP High for US government digital experience deployments.
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