Microsoft / microsoft.com
Microsoft's low-code platform for building custom AI copilots and agents for enterprise workflows, extending Microsoft 365 Copilot with organisation-specific knowledge, integrations, and automated processes.
Pricing
$200/mo
Free plan
No
Category
Developer Tools
Platforms
5
Free plan
No
API access
No
Open source
No
Platforms
5
Copilot Studio is Microsoft's platform for building custom AI copilots — chatbots and agents that combine conversational AI with enterprise data, business process automation, and Microsoft 365 integration. It is the successor to Power Virtual Agents, now rebuilt on generative AI foundations.
Organisations use Copilot Studio to create copilots that answer questions from company-specific knowledge sources (SharePoint documents, internal wikis, HR policies), automate workflows using Power Automate integrations, and extend Microsoft 365 Copilot with domain-specific capabilities not covered by the standard Microsoft 365 experience.
The low-code interface allows non-developers to build and deploy copilots through a visual conversation flow designer, while developers can extend capabilities through code-first topics, API integrations, and plugin development. This dual approach makes Copilot Studio accessible to IT teams without dedicated AI engineering resources.
Copilot Studio deployments appear across Microsoft Teams, SharePoint, web, and other channels using the same underlying copilot configuration. Enterprise deployments in large Microsoft 365 accounts use Copilot Studio to build the internal-facing copilots for HR self-service, IT helpdesk, legal policy lookup, and other employee experience use cases.
As part of the Microsoft Power Platform ecosystem, Copilot Studio inherits robust enterprise security, compliance, and data governance features that Microsoft 365 enterprise customers rely on.
Copilot Studio runs as conversational ai agent software built around text workflows. Users typically start with a prompt, upload, or connected data source, and the underlying model handles the heavy lifting before returning a result you can refine or export. It's available on teams, sharepoint, and web.
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The capabilities that matter most for teams evaluating Copilot Studio.
Visual conversation flow designer for building copilots without coding, accessible to IT teams and business analysts without AI engineering expertise.
Connects to SharePoint, Teams, and other M365 sources so copilots answer questions grounded in company-specific documents and policies.
Deploy the same copilot configuration across Teams, SharePoint, web, and mobile without rebuilding for each channel.
Copilot Studio $200/month (25,000 messages). Pay-as-you-go $0.01/message. Included in Microsoft 365 Copilot at $30/user/month. 30-day free trial.
Model
Subscription
Starting price
$200/mo
Free trial
Yes
Google's Vertex AI Agent Builder is the Google Workspace equivalent. Botpress and Voiceflow are platform-agnostic conversational AI builders. Amazon Lex provides AWS-native chatbot building.
A side-by-side look at the closest alternative in this category.
Key facts about model providers, platforms, and team support.
Model Provider
Azure OpenAI
Models
GPT-4o
Platforms
Teams, SharePoint, Web, Mobile, API
Deployment
SaaS
Integrations
Microsoft 365, SharePoint, Teams, Power Automate, Dynamics 365, Azure, API
Team Collaboration
Yes
Launch Year
2023
Compliance signals and data-handling notes as reported by the vendor.
SOC 2 Type II. ISO 27001. GDPR compliant. FedRAMP authorised. HIPAA eligible. Microsoft enterprise compliance certifications.
Data processed within Microsoft's Azure infrastructure under Microsoft enterprise data handling agreements. Customer data not used to train foundation models per Microsoft's enterprise terms.
Editorial Verdict
Copilot Studio is the right choice for Microsoft 365 enterprises building internal copilots for employee self-service, HR, IT helpdesk, and policy lookup without needing external AI platforms.
Last verified July 24, 2026.
Copilot Studio $200/month (25,000 messages). Pay-as-you-go $0.01/message. Included in Microsoft 365 Copilot at $30/user/month. 30-day free trial.
Pay-as-you-go per token. Free tier with limited credits for new Azure accounts. Pricing matches OpenAI API rates (e.g. GPT-4o at $2.50/million input tokens). Provisioned throughput available. Enterprise custom pricing.
SOC 2 Type II. ISO 27001. GDPR compliant. FedRAMP authorised. HIPAA eligible. Microsoft enterprise compliance certifications.
Full Azure enterprise security stack: SOC 2 Type II, ISO 27001, HIPAA, GDPR, FedRAMP. Regional data residency available. Customer data not used for OpenAI model training.
Data processed within Microsoft's Azure infrastructure under Microsoft enterprise data handling agreements. Customer data not used to train foundation models per Microsoft's enterprise terms.
Data processed within customer-specified Azure regions. Customer data not used to train OpenAI models. Microsoft enterprise agreements apply to data handling.
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