Veeva Systems / veeva.com
AI-powered cloud platform for life sciences providing CRM for pharmaceutical sales reps, clinical data management, regulatory submissions, and quality management with AI analytics.
Pricing
Free
Free plan
No
Category
Developer Tools
Platforms
3
Free plan
No
API access
No
Open source
No
Platforms
3
Veeva Systems is the dominant cloud platform for pharmaceutical, biotech, and medical device companies — providing industry-specific CRM for medical sales representatives, clinical data management (CDMS), regulatory information management (RIM), and quality management at global pharmaceutical companies.
Veeva CRM AI is embedded in Veeva's commercial CRM used by pharmaceutical sales representatives — providing AI next-best-action recommendations for HCP (healthcare professional) engagement, AI content personalisation for detail aids, and call planning intelligence. For pharmaceutical sales forces of thousands of reps, AI recommendations ensure consistent, compliant HCP engagement.
Veeva Data Cloud provides AI-powered analytics on pharmaceutical market data — HCP prescription patterns, market share dynamics, patient journey analytics, and territory performance intelligence. Commercial analytics teams use Data Cloud AI to understand market dynamics and optimise sales territory allocation.
Veeva Vault AI applies ML across clinical, regulatory, and quality data management — automating document classification in submission management, extracting structured data from clinical trial documents, and identifying quality risk patterns in manufacturing data.
Crossix AI provides patient-level data analytics for pharmaceutical marketing — measuring HCP and DTC advertising effectiveness, identifying patients eligible for specific therapies, and optimising marketing channel mix.
Veeva AI runs as ml platform software built around text and data workflows. Users typically start with a prompt, upload, or connected data source, and the underlying model handles the heavy lifting before returning a result you can refine or export. It's available on web, ios, and android.
The capabilities that matter most for teams evaluating Veeva AI.
Next-best-action recommendations and content personalisation for pharmaceutical sales reps — ensuring consistent, compliant HCP engagement across large sales forces.
Commercial analytics on HCP prescription patterns, market share, and patient journeys — providing pharmaceutical commercial teams with market intelligence unavailable from general analytics tools.
ML across clinical, regulatory, and quality documents — automating classification, extracting structured data, and identifying quality risk patterns in life sciences data management.
Enterprise licensing to pharmaceutical and life sciences companies. No public pricing. Annual contracts. Publicly traded (VEEV).
Model
Enterprise
Starting price
Free
Free trial
No
Salesforce Health Cloud provides CRM with some life sciences features. IQVIA provides pharmaceutical data and technology. Medidata provides clinical trial data management. Oracle Clinical provides competing CDMS.
A side-by-side look at the closest alternative in this category.
Key facts about model providers, platforms, and team support.
Model Provider
Veeva
Platforms
Web, iOS, Android
Deployment
SaaS
Integrations
SAP, Oracle, Laboratory systems, Regulatory submission systems, API
Team Collaboration
Yes
Launch Year
2022
Compliance signals and data-handling notes as reported by the vendor.
SOC 2 Type II. ISO 27001. GDPR compliant. 21 CFR Part 11 compliance. GxP compliance. Enterprise data handling agreements.
Life sciences clinical, commercial, and regulatory data processed under Veeva's industry-specific compliance standards including 21 CFR Part 11 and GxP validation requirements.
Editorial Verdict
Veeva AI is the essential life sciences CRM and cloud platform for pharmaceutical companies wanting AI-powered sales force automation, commercial analytics, and regulated clinical and quality data management.
Last verified July 24, 2026.
With 1,000+ pharmaceutical and biotech customers including all top-20 global pharmaceutical companies, Veeva is the life sciences cloud standard.
Enterprise licensing to pharmaceutical and life sciences companies. No public pricing. Annual contracts. Publicly traded (VEEV).
Enterprise licensing. No public pricing. Veeva is the dominant CRM provider for pharmaceutical and life sciences companies. Contact for pricing.
SOC 2 Type II. ISO 27001. GDPR compliant. 21 CFR Part 11 compliance. GxP compliance. Enterprise data handling agreements.
HIPAA compliant with BAA. 21 CFR Part 11 compliant (FDA electronic records). SOC 2 Type II. ISO 27001. GDPR compliant. Life sciences specific compliance frameworks.
Life sciences clinical, commercial, and regulatory data processed under Veeva's industry-specific compliance standards including 21 CFR Part 11 and GxP validation requirements.
Veeva processes HCP interaction data and regulatory documents under life sciences compliance frameworks including 21 CFR Part 11 and HIPAA BAA. Customer data not used for model training per Veeva enterprise terms.
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