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Dynatrace AI vs New Relic AI

This comparison was retrieved by database IDs selected from the catalog.

Dynatrace AI favicon

Dynatrace AI

Dynatrace

New Relic AI favicon

New Relic AI

New Relic

Overview
Rating
—
—
Category
Developer Tools
Developer Tools
Subcategory
AI Application Performance Management
AI Observability Platform
Company
Dynatrace
New Relic
Status
Active
Active
Launch year
2022
2022
Tags
observabilityapmairoot-causeenterprisedevops
observabilityaimonitoringapmfree-tierdevops
Pricing
Starting price
FreeBest value
Free
Pricing model
Subscription
Freemium
Free plan
No
Yes
Free trial
✓
✕
Pricing notes

Full stack monitoring from custom pricing. DPS (Dynatrace Platform Subscription) model. Enterprise contracts. 15-day trial. Publicly traded (DT).

Free plan with 100GB data/month. Standard $0.25/GB thereafter. Enterprise custom. Publicly traded (NEWR).

Capabilities
Best for
Automated incident root cause analysisFull-stack AI observabilityApplication security postureDigital experience monitoringEnterprise microservices monitoring
Cloud application monitoringAI-assisted incident investigationLog analysis and searchFull-stack observabilityStartup-accessible monitoring
Target audience
SREs and DevOps engineersPlatform engineersApplication teamsSecurity engineersEnterprise IT operations
SREs and DevOps engineersPlatform engineersStartup engineering teamsApplication developersOperations teams
AI type
ML Platform
ML Platform
Modalities
Data
DataText
Technical
Model provider
Dynatrace
OpenAINew Relic
Model names
—
—
API available
✕
✓
Open source
✕
✕
Deployment
SaaSOn-premise
SaaS
Platforms
WebAPI
WebAPI
Integrations
AWSAzureGCPKubernetesSlackPagerDutyServiceNow500+ integrationsAPI
AWSAzureGCPKubernetesSlackPagerDuty500+ integrationsAPI
Team collaboration
✓
✓
Trust & security
Security

SOC 2 Type II. ISO 27001. GDPR compliant. FedRAMP authorised. HIPAA eligible. Enterprise data handling agreements.

SOC 2 Type II. ISO 27001. GDPR compliant. FedRAMP authorised. HIPAA eligible. Enterprise data handling agreements.

Privacy notes

Application telemetry and performance data processed under Dynatrace's enterprise data handling agreements.

Telemetry data (metrics, logs, traces) processed on New Relic's infrastructure. 100GB free tier data processed under New Relic's standard privacy policy.

Verdict
Pros
  • Davis AI automated root cause is the strongest AI problem identification in observability — reduces manual investigation
  • Automatic topology discovery provides always-accurate application maps without manual configuration
  • Deutsche Bank, Kroger, and Marks & Spencer validate for complex enterprise environments
  • Full-stack integration across APM, infrastructure, logs, UX, and security in one platform
  • 100GB/month free tier is the most generous in enterprise observability — genuinely accessible for startups
  • Consumption-based pricing scales with data volume rather than host count — predictable for growing teams
  • Bits AI conversational investigation reduces incident context-gathering time
  • NRQL AI query generation democratises telemetry analysis beyond query-language-expert engineers
Cons
  • Enterprise contract pricing requires significant investment commitment
  • Complex environment full-stack deployment requires time and expertise
  • DPS subscription model pricing complexity can make cost prediction difficult
  • Less strong AI root cause automation than Dynatrace's Davis AI for complex microservices environments
  • Pricing model complexity after moving to consumption-based — review total cost carefully at scale
  • Competing with well-resourced Datadog and Dynatrace in a market requiring ongoing AI investment

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