New Relic / newrelic.com
AI-powered observability platform providing full-stack monitoring with a generous free tier, AI-assisted incident investigation, and NRQL query generation for engineering teams of all sizes.
Pricing
Free
Free plan
Yes
Category
Developer Tools
Platforms
2
Free plan
Yes
API access
Yes
Open source
No
Platforms
2
New Relic is an enterprise observability platform competing with Datadog and Dynatrace, known for consumption-based pricing and a 100GB/month free tier. New Relic AI (Bits AI) is the generative AI assistant that helps engineers investigate incidents through natural language queries across metrics, logs, and traces. NRQL AI translates natural language descriptions into New Relic query language without requiring engineers to learn query syntax. Watchdog provides automatic ML anomaly detection surfacing unusual patterns across the monitored environment. The 100GB free tier significantly differentiates New Relic from per-host pricing competitors — meaningful for startups and small teams monitoring real production.
New Relic AI runs as ml platform software built around data and text workflows. Users typically start with a prompt, upload, or connected data source, and the underlying model handles the heavy lifting before returning a result you can refine or export. It's available on web and api, with API access for teams that want to embed it into their own products.
The capabilities that matter most for teams evaluating New Relic AI.
Generative AI investigation assistant answering natural language questions about infrastructure and application data — accelerating incident context gathering during investigations.
Automatically detects anomalous patterns in metrics, logs, and traces — alerting on significant deviations from learned baselines without manual threshold configuration for every metric.
Translates natural language analysis descriptions into NRQL queries for execution — democratising deep telemetry analysis beyond engineers who have mastered the query language.
Free plan with 100GB data/month. Standard $0.25/GB thereafter. Enterprise custom. Publicly traded (NEWR).
Model
Freemium
Starting price
Free
Free trial
No
Datadog (covered) provides broader ecosystem. Dynatrace (covered) provides stronger AI root cause automation. Prometheus+Grafana provides open source alternative. Honeycomb provides distributed tracing with strong querying.
A side-by-side look at the closest alternative in this category.
Key facts about model providers, platforms, and team support.
Model Provider
OpenAI, New Relic
Platforms
Web, API
Deployment
SaaS
Integrations
AWS, Azure, GCP, Kubernetes, Slack, PagerDuty, 500+ integrations, API
Team Collaboration
Yes
Launch Year
2022
Compliance signals and data-handling notes as reported by the vendor.
SOC 2 Type II. ISO 27001. GDPR compliant. FedRAMP authorised. HIPAA eligible. Enterprise data handling agreements.
Telemetry data (metrics, logs, traces) processed on New Relic's infrastructure. 100GB free tier data processed under New Relic's standard privacy policy.
Editorial Verdict
New Relic is the best AI observability platform for engineering teams wanting full-stack monitoring with a generous free tier, AI-assisted investigation, and consumption-based pricing scaling with data not host count.
Last verified July 24, 2026.
Free plan with 100GB data/month. Standard $0.25/GB thereafter. Enterprise custom. Publicly traded (NEWR).
Free plan (1 host). Infrastructure from $15/host/month. APM from $31/host/month. Enterprise custom. Publicly traded (DDOG).
SOC 2 Type II. ISO 27001. GDPR compliant. FedRAMP authorised. HIPAA eligible. Enterprise data handling agreements.
SOC 2 Type II. ISO 27001. GDPR compliant. FedRAMP authorised. HIPAA eligible. Enterprise data handling agreements.
Telemetry data (metrics, logs, traces) processed on New Relic's infrastructure. 100GB free tier data processed under New Relic's standard privacy policy.
Infrastructure metrics, logs, and trace data processed on Datadog's infrastructure. Review data handling policy for sensitive application and log data processing.
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