Chorus.ai
ZoomInfo / zoominfo.com
AI conversation intelligence platform (acquired by ZoomInfo in 2021) that records, transcribes, and analyses sales calls with ZoomInfo data enrichment for more comprehensive deal intelligence.
Pricing
Free
Free plan
No
Category
Developer Tools
Platforms
3
Free plan
No
API access
No
Open source
No
Platforms
3
What is Chorus.ai?
Chorus.ai, acquired by ZoomInfo in 2021, provides conversation intelligence with the key differentiator of ZoomInfo data integration. While Gong builds intelligence from conversation data alone, Chorus correlates patterns with ZoomInfo's firmographic and contact data — a deal where the champion recently changed jobs plus declining call engagement creates a more comprehensive risk signal. For companies already using ZoomInfo for prospecting, bundled pricing makes adding Chorus more economical than a separate Gong subscription.
How Chorus.ai works
Chorus.ai runs as speech-to-text software built around audio and text workflows. Users typically start with a prompt, upload, or connected data source, and the underlying model handles the heavy lifting before returning a result you can refine or export. It's available on web, ios, and android.
What makes it worth shortlisting
The capabilities that matter most for teams evaluating Chorus.ai.
Sales call analysis
Records and analyses sales conversations for topic coverage, competitive mentions, objections, and engagement patterns.
ZoomInfo data integration
Correlates conversation patterns with ZoomInfo firmographic and contact data for enriched deal intelligence.
Coaching playlists
Smart collections of call moments around specific topics for structured sales team coaching.
Best use cases
Who should use it
Pros
- ZoomInfo data enrichment provides context beyond standalone conversation recording
- Bundled pricing benefits existing ZoomInfo customers
- Strong conversation analysis comparable to Gong
- Smart coaching playlists streamline manager workflow
Cons
- Not differentiated from Gong for teams not using ZoomInfo
- Bundled pricing makes standalone assessment complex
- Less brand recognition than Gong in standalone conversation intelligence market
Is it worth the price?
Included in ZoomInfo bundles or separately. ZoomInfo bundles from $15,000/year. Contact ZoomInfo for current packaging and pricing.
Model
Enterprise
Starting price
Free
Free trial
No
Tools like Chorus.ai
Gong is the market-leading standalone conversation intelligence platform. Outreach and Salesloft include lighter features. Clari focuses on revenue forecasting.
Chorus.ai vs Gong.io
A side-by-side look at the closest alternative in this category.
Chorus.ai
ZoomInfo
Gong.io
Gong
Included in ZoomInfo bundles or separately. ZoomInfo bundles from $15,000/year. Contact ZoomInfo for current packaging and pricing.
Enterprise only. Custom pricing by seat count. No public pricing.
SOC 2 Type II. GDPR compliant. Enterprise includes data handling agreements.
SOC 2 Type II. GDPR compliant. CCPA compliant. Enterprise includes recording consent management and data handling agreements.
Sales call recordings processed per ZoomInfo's data handling policy. Recording consent management required.
Call recordings contain customer and prospect data. Inform all parties before recording per applicable laws. Enterprise data handling agreements cover AI analysis of customer conversations.
- ZoomInfo data enrichment provides context beyond standalone conversation recording
- Bundled pricing benefits existing ZoomInfo customers
- Strong conversation analysis comparable to Gong
- Smart coaching playlists streamline manager workflow
- Market-leading revenue intelligence with AI deal risk and forecasting
- Conversation analytics drives measurable sales coaching improvements
- Team-level insights improve process across the sales organisation
- $7.25B valuation reflects strong enterprise market adoption
- Not differentiated from Gong for teams not using ZoomInfo
- Bundled pricing makes standalone assessment complex
- Less brand recognition than Gong in standalone conversation intelligence market
- Enterprise-only with no public pricing
- Recording consent obligations must be managed carefully
- High implementation and change management investment
Technical & deployment info
Key facts about model providers, platforms, and team support.
Model Provider
ZoomInfo
Platforms
Web, iOS, Android
Deployment
SaaS
Integrations
Salesforce, HubSpot, Microsoft Dynamics, Zoom, Teams, Gmail, Outlook
Team Collaboration
Yes
Launch Year
2019
Security & privacy
Compliance signals and data-handling notes as reported by the vendor.
SOC 2 Type II. GDPR compliant. Enterprise includes data handling agreements.
Sales call recordings processed per ZoomInfo's data handling policy. Recording consent management required.
What users are saying
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Common questions about Chorus.ai
Editorial Verdict
Should you use Chorus.ai?
Chorus is the natural choice for ZoomInfo customers wanting bundled conversation intelligence. For teams not on ZoomInfo, compare directly with Gong.
Last verified July 24, 2026.