Everbridge AI

Everbridge is the leading critical event management (CEM) platform — used by organisations to respond to natural disasters, security threats, and operational incidents that affect employee safety, business continuity, and customer service. AI capabilities enhance threat detection and incident response coordination.

Mass notification AI enables organisations to send targeted alerts to specific employee populations based on location, role, or affected status during emergency events — geofencing, two-way confirmation, and location-aware targeting ensure the right people receive relevant information. AI personalises notification routing based on employee preferences and communication channel effectiveness.

Threat intelligence AI monitors global risk signals — natural disaster data, social media threat signals, dark web monitoring, and geopolitical risk indicators — to provide early warning of threats that may affect business operations or employee safety. Risk signal aggregation reduces the monitoring burden on security and resilience teams.

Incident management provides structured response workflows — task assignment, escalation paths, status tracking, and incident documentation for coordinated response across security, HR, facilities, and business continuity teams. AI-assisted response playbooks guide teams through incident response steps automatically.

Safety connection tracks employee location during incidents — confirming employee safety status, identifying employees in affected areas, and coordinating evacuation and accountability. For organisations with field and remote employees, location-aware safety is particularly valuable.

With customers including 9 of the 10 largest US banks, Everbridge validates at the most risk-sensitive financial services organisations for critical event management.