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Verified July 24, 2026AI Enterprise Search

Glean AI

Glean / glean.com

Enterprise AI search that indexes all connected workplace tools — Slack, email, Google Drive, Confluence, Jira, and 100+ more — creating a unified AI search and assistant across the organisation.

Visit Glean AI

Pricing

Free

Free plan

No

Category

Productivity

Platforms

4

Free plan

No

API access

No

Open source

No

Platforms

4

What is Glean AI?

Glean indexes content across all the tools an organisation uses — Slack, email, Google Drive, Confluence, Jira, GitHub, Salesforce, and 100+ more — creating a unified search layer. Employees search Glean in natural language for results ranked by relevance, recency, and personal context. The AI assistant provides conversational access to this indexed knowledge, answering questions grounded in actual company documents and Slack discussions. Real-time indexing ensures results reflect current information. Source system permissions are respected — employees only see results from tools they already have access to.

enterprise-searchaiworkplace-productivityknowledge-managementsearchsaas
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How Glean AI works

Glean AI runs as document analysis llm software built around text and document workflows. Users typically start with a prompt, upload, or connected data source, and the underlying model handles the heavy lifting before returning a result you can refine or export. It's available on web, slack, and teams.

Video Guides

Watch Glean AI in action

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Key Features

What makes it worth shortlisting

The capabilities that matter most for teams evaluating Glean AI.

01

Enterprise-wide search

Indexes and searches across 100+ enterprise tools providing a unified search layer across the fragmented workplace information landscape.

02

AI knowledge assistant

Conversational interface grounded in actual company documents, Slack discussions, and policies for accurate organisation-specific answers.

03

Real-time indexing

Continuous indexing of connected tools ensures results reflect current information rather than stale periodic snapshots.

Enterprise-wide search across 100+ connectorsAI assistant for knowledge Q&AReal-time content indexingPersonal context and permissionsSlack, email, Google Drive, Confluence, Jira searchKnowledge verificationAnalytics and usage insightsSecurity and access controlWorkflow integrationIT, HR, engineering, and sales use cases

Best use cases

Enterprise knowledge management
Employee information retrieval
Workplace productivity
Onboarding
IT and HR self-service

Who should use it

Knowledge workers
Enterprise employees
HR and IT teams
New employee onboarding
Operations teams

Pros

  • Searches across all enterprise tools in one interface reducing information fragmentation
  • AI assistant grounded in actual company documents, policies, and discussions
  • Respects source system permissions for secure enterprise deployments
  • Real-time indexing means results reflect current information not stale snapshots

Cons

  • Enterprise-only pricing inaccessible to smaller organisations
  • Implementation requires connecting and indexing many enterprise tools
  • Value depends on quality and organisation of existing enterprise content
Pricing Analysis

Is it worth the price?

Enterprise only. Custom pricing based on employee count. Annual contracts. Targets 500+ employee organisations.

Model

Enterprise

Starting price

Free

Free trial

No

Similar Tools

Tools like Glean AI

Microsoft Copilot provides AI search within the Microsoft 365 ecosystem. Notion AI and Confluence AI provide knowledge base search within their respective platforms. Guru is a knowledge base tool with AI search.

Comparison

Glean AI vs Glean AI Enterprise

A side-by-side look at the closest alternative in this category.

Glean AI favicon

Glean AI

Glean

Glean AI Enterprise favicon

Glean AI Enterprise

Glean

Overview
Rating
Category
Productivity
Productivity
Subcategory
AI Enterprise Search
Enterprise AI Work Assistant
Company
Glean
Glean
Status
Active
Active
Launch year
2019
2021
Tags
enterprise-searchaiworkplace-productivityknowledge-managementsearchsaas
enterpriseknowledge-managementaisearchunifiedworkplace
Pricing
Starting price
FreeBest value
Free
Pricing model
Enterprise
Enterprise
Free plan
No
No
Free trial
Pricing notes

Enterprise only. Custom pricing based on employee count. Annual contracts. Targets 500+ employee organisations.

Enterprise only. Custom pricing based on employee count and features. No public pricing. Targets 200+ employee organisations.

Capabilities
Best for
Enterprise knowledge managementEmployee information retrievalWorkplace productivityOnboardingIT and HR self-service
Enterprise knowledge searchCompany-wide AI assistantIT helpdesk AIOnboarding knowledge accessCross-tool information retrieval
Target audience
Knowledge workersEnterprise employeesHR and IT teamsNew employee onboardingOperations teams
Enterprise knowledge workersIT and support teamsHR teamsSales teamsLarge enterprise companies
AI type
Document Analysis LLM
LLM Assistant
Modalities
TextDocument
TextDocumentData
Technical
Model provider
OpenAIGlean
OpenAIAnthropicAgnostic
Model names
API available
Open source
Deployment
EnterpriseSaaS
EnterpriseSaaS
Platforms
WebSlackTeamsChrome extension
WebMacWindowsSlackTeams
Integrations
SlackGmailGoogle DriveConfluenceJiraGitHubSalesforce100+ connectors
SlackGoogle DriveMicrosoft 365SalesforceJiraConfluenceGitHubServiceNowZendesk100+ connectors
Team collaboration
Trust & security
Security

SOC 2 Type II. ISO 27001. GDPR compliant. HIPAA eligible. Enterprise includes data handling agreements and access control matching source system permissions.

SOC 2 Type II. ISO 27001. GDPR compliant. HIPAA eligible. FedRAMP authorised. Permissions-aware architecture maintains source system access controls.

Privacy notes

Glean respects source system permissions — employees only see results from tools they have access to. Enterprise data handling agreements govern all indexed content.

Glean indexes content within customer-controlled permissions and processes queries on Glean's infrastructure. Data handling agreements available for enterprise customers. Review Glean's data handling policy for specifics.

Verdict
Pros
  • Searches across all enterprise tools in one interface reducing information fragmentation
  • AI assistant grounded in actual company documents, policies, and discussions
  • Respects source system permissions for secure enterprise deployments
  • Real-time indexing means results reflect current information not stale snapshots
  • Unified AI search across 100+ enterprise tools addresses the fragmented knowledge problem
  • Permissions-aware system maintains security compliance while providing broad content access
  • AI answers grounded in company's actual documents rather than general knowledge
  • Work AI Agents can take actions across tools beyond finding information
Cons
  • Enterprise-only pricing inaccessible to smaller organisations
  • Implementation requires connecting and indexing many enterprise tools
  • Value depends on quality and organisation of existing enterprise content
  • Enterprise-only pricing inaccessible to small and medium companies
  • Value depends on breadth of tool integrations configured
  • Requires significant IT setup and integration work before full value
Details

Technical & deployment info

Key facts about model providers, platforms, and team support.

Model Provider

OpenAI, Glean

Platforms

Web, Slack, Teams, Chrome extension

Deployment

Enterprise, SaaS

Integrations

Slack, Gmail, Google Drive, Confluence, Jira, GitHub, Salesforce, 100+ connectors

Team Collaboration

Yes

Launch Year

2019

Trust

Security & privacy

Compliance signals and data-handling notes as reported by the vendor.

SOC 2 Type II. ISO 27001. GDPR compliant. HIPAA eligible. Enterprise includes data handling agreements and access control matching source system permissions.

Glean respects source system permissions — employees only see results from tools they have access to. Enterprise data handling agreements govern all indexed content.

Reviews

What users are saying

Verified reviews from signed-in users, stored in the backend and averaged into this tool's rating.

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FAQ

Common questions about Glean AI

Enterprise-only with custom pricing for organisations 500+ employees.

Editorial Verdict

Should you use Glean AI?

Glean is the best enterprise search platform for large organisations where information is fragmented across many tools and employees spend significant time finding information.

Last verified July 24, 2026.