Guru / getguru.com
AI enterprise knowledge management platform that captures, verifies, and surfaces company knowledge to employees in the tools they already use, reducing time spent searching for information.
Pricing
$15/mo
Free plan
Yes
Category
Productivity
Platforms
4
Free plan
Yes
API access
No
Open source
No
Platforms
4
Guru is an enterprise knowledge management platform with AI capabilities for capturing, organising, and surfacing company knowledge to employees through browser extensions, Slack bots, and native integrations with the tools employees already use. The core problem Guru addresses is organisational knowledge loss — expertise trapped in individuals' heads, Slack messages, and email threads rather than in findable, verifiable knowledge articles.
The knowledge base is built around Cards — structured knowledge articles with owners, verification dates, and AI-assisted writing. Unlike wikis that go stale unnoticed, Guru has an explicit verification system where knowledge owners are periodically prompted to confirm that a Card's content is still accurate, maintaining knowledge quality over time.
The browser extension delivers knowledge to employees within any web application they are using — if an employee is in Salesforce working a deal and triggers Guru, it surfaces relevant Cards about the product, pricing, or customer without leaving Salesforce. This in-context delivery is more valuable than a separate knowledge search interface.
Guru AI adds generative AI to assist with knowledge creation — drafting Card content from existing documents, suggesting related Cards when creating new content, and synthesising answers from multiple Cards when employees ask questions.
At $15/user/month for Starter, Guru is accessible for growing teams and is used by companies including WeWork, Slack, and Shopify for internal knowledge management.
Guru AI runs as llm assistant software built around text workflows. Users typically start with a prompt, upload, or connected data source, and the underlying model handles the heavy lifting before returning a result you can refine or export. It's available on web, chrome extension, and slack.
The capabilities that matter most for teams evaluating Guru AI.
Knowledge articles have owners who are periodically prompted to confirm accuracy, maintaining knowledge freshness unlike wikis that go stale silently.
Chrome extension surfaces relevant knowledge Cards within any web application employees are using — in Salesforce, Zendesk, or any website — without leaving the application.
Reads multiple relevant knowledge Cards and synthesises a direct answer to employee questions rather than presenting a list of articles.
Free plan up to 3 users. Starter $15/user/month. Builder $20/user/month. Enterprise custom.
Model
Freemium
Starting price
$15/mo
Free trial
No
Notion AI is more flexible but less structured for knowledge management governance. Confluence is the traditional enterprise wiki standard. Glean provides broader enterprise search across all company systems. Stack Overflow for Teams focuses on technical Q&A knowledge.
A side-by-side look at the closest alternative in this category.
Key facts about model providers, platforms, and team support.
Model Provider
OpenAI, Guru
Platforms
Web, Chrome extension, Slack, Teams
Deployment
SaaS
Integrations
Salesforce, HubSpot, Zendesk, Slack, Teams, Notion, Confluence, API
Team Collaboration
Yes
Launch Year
2020
Compliance signals and data-handling notes as reported by the vendor.
SOC 2 Type II. ISO 27001. GDPR compliant. Enterprise data handling agreements.
Review Guru's data handling policy. Knowledge base content and employee usage data processed on Guru's infrastructure.
Verified reviews from signed-in users, stored in the backend and averaged into this tool's rating.
Editorial Verdict
Guru is the best AI enterprise knowledge management platform for customer support, sales, and operations teams who need knowledge surfaced in context within their existing tools rather than in a separate wiki.
Last verified July 24, 2026.
Free plan up to 3 users. Starter $15/user/month. Builder $20/user/month. Enterprise custom.
Enterprise only. Custom pricing based on employee count and features. No public pricing. Targets 200+ employee organisations.
SOC 2 Type II. ISO 27001. GDPR compliant. Enterprise data handling agreements.
SOC 2 Type II. ISO 27001. GDPR compliant. HIPAA eligible. FedRAMP authorised. Permissions-aware architecture maintains source system access controls.
Review Guru's data handling policy. Knowledge base content and employee usage data processed on Guru's infrastructure.
Glean indexes content within customer-controlled permissions and processes queries on Glean's infrastructure. Data handling agreements available for enterprise customers. Review Glean's data handling policy for specifics.
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