Microsoft / microsoft.com
AI-powered team collaboration platform providing Copilot meeting summaries, AI chat assistance, video conferencing, and integrated Microsoft 365 productivity for enterprise organisations.
Pricing
Free
Free plan
Yes
Category
Productivity
Platforms
6
Free plan
Yes
API access
Yes
Open source
No
Platforms
6
Microsoft Teams is Microsoft's unified collaboration platform — providing video conferencing, team chat, file collaboration, and Microsoft 365 integration for 300M+ monthly active users in enterprise organisations worldwide. Teams Copilot (Microsoft 365 Copilot) provides the AI capabilities across Teams: AI-generated meeting summaries with action items, real-time meeting transcription, AI chat responses in team channels, and AI question answering from meeting recordings. Meeting intelligence captures meeting content — Teams records and transcribes meetings, enabling participants to review key points, action items, and decisions after the meeting without watching the full recording. Collaborative spaces integrate with SharePoint, OneNote, and Office apps — files are shared and co-edited directly in Teams channels without switching tools. Live Captions provide real-time transcription during meetings — accessibility and comprehension aid for distributed teams with background noise or accent diversity. Meeting rooms connect physical conference rooms to Teams — certified hardware from Poly, Yealink, and Logitech providing room-scale video conferencing. Power Platform integration enables building automation and custom apps within Teams — no-code workflows connecting Teams events to other Microsoft services. With 300M+ monthly active users and deployment across the Fortune 500 and global enterprise, Teams validates as the most widely deployed enterprise collaboration platform.
Microsoft Teams AI runs as llm assistant software built around audio and text workflows. Users typically start with a prompt, upload, or connected data source, and the underlying model handles the heavy lifting before returning a result you can refine or export. It's available on web, ios, and android, with API access for teams that want to embed it into their own products.
The capabilities that matter most for teams evaluating Microsoft Teams AI.
AI meeting summaries, action items, and Q&A from recordings — the most universally valued AI capability reducing manual note-taking burden across enterprise meetings.
Native SharePoint, Office, and OneNote collaboration within Teams channels — file co-editing and knowledge management without tool switching.
US government highest cloud compliance enabling federal agency deployment — Teams for sensitive government communications meeting DoD and federal security requirements.
Free plan (limited). Microsoft 365 Business Basic $6/user/month. Microsoft 365 Business Standard $12.50/user/month. Enterprise custom.
Model
Freemium
Starting price
Free
Free trial
No
Zoom (rank 872) provides video-first collaboration. Slack (covered) provides messaging-first collaboration. Google Workspace provides collaboration within Google. Webex (rank 845) provides Cisco-backed enterprise communications.
A side-by-side look at the closest alternative in this category.
Key facts about model providers, platforms, and team support.
Model Provider
Microsoft Copilot
Platforms
Web, iOS, Android, macOS, Windows, Hardware rooms
Deployment
SaaS
Integrations
Microsoft 365, SharePoint, Power Platform, 3,000+ app integrations, API
Team Collaboration
Yes
Launch Year
2023
Compliance signals and data-handling notes as reported by the vendor.
SOC 2 Type II. ISO 27001. GDPR compliant. FedRAMP High. HIPAA eligible. DoD IL5 authorised.
Communication and collaboration data processed on Microsoft cloud under Microsoft's enterprise data handling commitments. FedRAMP High and DoD authorisation for government deployments.
Editorial Verdict
Microsoft Teams is the most widely deployed AI enterprise collaboration platform for Microsoft 365 organisations wanting AI meeting intelligence, integrated file collaboration, and video conferencing.
Last verified July 24, 2026.
Free plan (limited). Microsoft 365 Business Basic $6/user/month. Microsoft 365 Business Standard $12.50/user/month. Enterprise custom.
Basic free (40-minute limit). Pro $13.33/month. Business $18.33/month. Enterprise custom. Publicly traded (ZM).
AI-powered video meetings for all organisation sizes
AI meeting summaries included in paid plans at no extra cost
Cloud phone system replacing on-premise PBX
Large-scale webinar and virtual event hosting
Whiteboard-integrated collaborative meetings
SOC 2 Type II. ISO 27001. GDPR compliant. FedRAMP High. HIPAA eligible. DoD IL5 authorised.
SOC 2 Type II. ISO 27001. GDPR compliant. FedRAMP High. HIPAA eligible. Enterprise data handling agreements.
Communication and collaboration data processed on Microsoft cloud under Microsoft's enterprise data handling commitments. FedRAMP High and DoD authorisation for government deployments.
Meeting audio, video, and transcript data processed on Zoom cloud. End-to-end encryption available for most meeting types. FedRAMP High for government meeting deployments.
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