Zoom Video Communications / zoom.us
AI-powered video collaboration platform providing AI Companion meeting summaries, AI Team Chat, whiteboarding, phone, and webinar capabilities for knowledge workers globally.
Pricing
Free
Free plan
Yes
Category
Productivity
Platforms
6
Free plan
Yes
API access
Yes
Open source
No
Platforms
6
Zoom is the most widely recognised video conferencing platform — providing video meetings, AI Companion meeting intelligence, team chat, whiteboarding, phone, and webinar capabilities for individuals, businesses, and enterprises. Zoom AI Companion is the AI layer across Zoom products — meeting summaries with action items, real-time Q&A during meetings, AI thread summaries in Team Chat, AI email composition, and AI whiteboard content generation. The AI Companion is included at no additional cost in paid Zoom plans — a strategic differentiator compared to Microsoft Teams which charges additional per-seat for Copilot. Meeting Intelligence captures and processes meetings — real-time transcription, automated recording, and post-meeting summaries that participants receive within minutes of meeting end. Zoom Phone provides cloud PBX calling — replacing on-premise phone systems with cloud-delivered calling integrated in the Zoom application. Zoom Webinars hosts large-scale virtual events — supporting 1,000+ simultaneous attendees with Q&A, polls, and registration management. Zoom Rooms connects conference rooms to Zoom — hardware-agnostic room systems supporting Zoom Meetings from physical conference room environments. WhiteBoard provides collaborative visual brainstorming — a digital canvas integrated in Zoom meetings for real-time collaborative ideation. With 300M+ daily meeting participants and deployment across every company size from individual to Fortune 500, Zoom validates as the most recognised video collaboration platform globally.
Zoom AI runs as llm assistant software built around audio and text workflows. Users typically start with a prompt, upload, or connected data source, and the underlying model handles the heavy lifting before returning a result you can refine or export. It's available on web, ios, and android, with API access for teams that want to embed it into their own products.
The capabilities that matter most for teams evaluating Zoom AI.
Meeting summaries, Q&A, and chat assistance included in paid plans at no extra cost — AI meeting intelligence without additional per-seat licensing.
Cloud PBX integrated in Zoom — telephone calling replacing on-premise phone systems with cloud-delivered voice in the Zoom application.
Real-time transcription and post-meeting summaries delivered within minutes — participants receive AI-captured action items without manual note-taking.
Basic free (40-minute limit). Pro $13.33/month. Business $18.33/month. Enterprise custom. Publicly traded (ZM).
Model
Freemium
Starting price
Free
Free trial
No
Microsoft Teams (rank 871) provides the most deployed enterprise collaboration within Microsoft 365. Google Meet provides video within Google Workspace. Webex (rank 845) provides Cisco-backed enterprise conferencing. Slack (covered) provides messaging-first collaboration.
A side-by-side look at the closest alternative in this category.
Key facts about model providers, platforms, and team support.
Model Provider
Zoom Meta-AI
Platforms
Web, iOS, Android, macOS, Windows, Hardware rooms
Deployment
SaaS
Integrations
Microsoft 365, Google Workspace, Slack, Salesforce, 3,000+ app integrations, API
Team Collaboration
Yes
Launch Year
2023
Compliance signals and data-handling notes as reported by the vendor.
SOC 2 Type II. ISO 27001. GDPR compliant. FedRAMP High. HIPAA eligible. Enterprise data handling agreements.
Meeting audio, video, and transcript data processed on Zoom cloud. End-to-end encryption available for most meeting types. FedRAMP High for government meeting deployments.
Editorial Verdict
Zoom is the most widely deployed AI video collaboration platform for organisations wanting AI meeting intelligence included in paid plans, cloud phone, webinars, and whiteboarding in one application.
Last verified July 24, 2026.
Basic free (40-minute limit). Pro $13.33/month. Business $18.33/month. Enterprise custom. Publicly traded (ZM).
Free plan (limited). Microsoft 365 Business Basic $6/user/month. Microsoft 365 Business Standard $12.50/user/month. Enterprise custom.
AI-powered video meetings for all organisation sizes
AI meeting summaries included in paid plans at no extra cost
Cloud phone system replacing on-premise PBX
Large-scale webinar and virtual event hosting
Whiteboard-integrated collaborative meetings
SOC 2 Type II. ISO 27001. GDPR compliant. FedRAMP High. HIPAA eligible. Enterprise data handling agreements.
SOC 2 Type II. ISO 27001. GDPR compliant. FedRAMP High. HIPAA eligible. DoD IL5 authorised.
Meeting audio, video, and transcript data processed on Zoom cloud. End-to-end encryption available for most meeting types. FedRAMP High for government meeting deployments.
Communication and collaboration data processed on Microsoft cloud under Microsoft's enterprise data handling commitments. FedRAMP High and DoD authorisation for government deployments.
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