Spring Health / springhealth.com
AI-driven employee mental health benefits platform that provides personalised mental health care matching — connecting employees with the right therapist, coach, or programme through AI assessment rather than trial and error.
Pricing
Free
Free plan
No
Category
Developer Tools
Platforms
3
Free plan
No
API access
No
Open source
No
Platforms
3
Spring Health is a mental health benefits company that uses AI to personalise the care pathway for each employee seeking mental health support. Rather than providing a generic employee assistance programme (EAP) with a therapist referral directory, Spring Health uses AI assessment to match each employee with the most appropriate type and level of care.
Precision Mental Health is Spring Health's core concept — an AI model that assesses each individual's specific symptoms, preferences, and needs through a clinical intake questionnaire and matches them to the most appropriate intervention. The AI determines whether someone needs brief coaching, therapy, psychiatry, medication management, or crisis support — and matches them to the appropriate provider who has availability and fits their preferences.
The network includes therapists, coaches, psychiatrists, and peer support specialists covered under the employer benefit. Employees access Spring Health through a web or mobile app with same-week appointments typically available — a significant improvement on the weeks-to-months wait times common in traditional mental health care access.
Outcomes tracking measures employee mental health improvement over time using validated clinical instruments (PHQ-9, GAD-7) to demonstrate ROI to employers. Spring Health reports significantly faster symptom improvement versus traditional EAPs.
Spring Health serves over 10,000 employer and health plan customers including Microsoft, Target, and J.P. Morgan, making it one of the most widely deployed AI mental health platforms in enterprise benefits.
Spring Health AI runs as ml platform software built around text and data workflows. Users typically start with a prompt, upload, or connected data source, and the underlying model handles the heavy lifting before returning a result you can refine or export. It's available on web, ios, and android.
The capabilities that matter most for teams evaluating Spring Health AI.
AI assessment of individual symptoms and needs through clinical intake, matching employees to the most appropriate care type and provider rather than a generic therapist directory.
Validated clinical instruments (PHQ-9, GAD-7) track symptom improvement over time, providing employers with measurable mental health ROI data.
Spring Health's network is curated for availability, providing same-week appointment access compared to weeks-to-months typical in standard mental health care access.
Enterprise employee benefits. Employer and health plan pricing. No public pricing. Raised over $600M. Contact for pricing.
Model
Enterprise
Starting price
Free
Free trial
No
Lyra Health is Spring Health's primary competitor for AI-personalised mental health benefits. Modern Health provides a similar employee mental health platform. Headspace Health (now Calm Health) provides mindfulness-focused EAP. Traditional EAP providers are the incumbent alternative.
A side-by-side look at the closest alternative in this category.
Key facts about model providers, platforms, and team support.
Model Provider
Spring Health
Platforms
Web, iOS, Android
Deployment
SaaS
Integrations
HRIS integrations, Workday, ADP, Insurance carriers, API
Team Collaboration
Yes
Launch Year
2023
Compliance signals and data-handling notes as reported by the vendor.
HIPAA compliant with BAA. SOC 2 Type II. GDPR compliant. Clinical data handled under strict healthcare privacy standards.
Employee mental health data handled under HIPAA BAA and applicable healthcare privacy laws. Employers receive only aggregate, de-identified analytics — not individual employee health data.
Editorial Verdict
Spring Health is the leading AI-powered employee mental health benefits platform for employers who want personalised mental health care access as an EAP replacement, with measured outcomes.
Last verified July 24, 2026.
Enterprise employee benefits. Employer and health plan pricing. No public pricing. Raised over $600M. Contact for pricing.
B2B employer benefits subscription. Per-employee-per-month pricing. Contact for pricing. Private company (major VC-backed).
HIPAA compliant with BAA. SOC 2 Type II. GDPR compliant. Clinical data handled under strict healthcare privacy standards.
HIPAA compliant. SOC 2 Type II. ISO 27001. GDPR compliant. Enterprise data handling agreements.
Employee mental health data handled under HIPAA BAA and applicable healthcare privacy laws. Employers receive only aggregate, de-identified analytics — not individual employee health data.
Employee mental health assessment and care data processed under HIPAA with strict healthcare privacy protections. Spring Health cannot share individual employee mental health data with employers.
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