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Ivanti AI vs Kaseya VSA AI

This comparison was retrieved by database IDs selected from the catalog.

Ivanti AI favicon

Ivanti AI

Ivanti

Kaseya VSA AI favicon

Kaseya VSA AI

Kaseya

Overview
Rating
—
—
Category
Developer Tools
Developer Tools
Subcategory
AI IT Service Management and Endpoint Security Platform
AI Remote Monitoring and Management for MSPs
Company
Ivanti
Kaseya
Status
Active
Active
Launch year
2022
2022
Tags
itsmaiendpoint-managementzero-trustpatch-managemententerprise
rmmaimsppatch-managementendpoint-managementremote-access
Pricing
Starting price
FreeBest value
Free
Pricing model
Enterprise
Subscription
Free plan
No
No
Free trial
✓
✓
Pricing notes

Enterprise licensing. No public pricing. Annual contracts. Private company (Francisco Partners). Demo available.

Annual subscription. Per-endpoint or per-technician pricing. Kaseya 365 bundle available. Demo available.

Capabilities
Best for
AI-powered IT endpoint healing and managementProactive device issue remediation before incidentsUnified endpoint management across all device typesRisk-based vulnerability patchingITSM integrated with endpoint management

AI-automated endpoint remediation and scripting

Remote monitoring and management for MSPs

Automated patch management across client endpoints

Configuration compliance and drift detection

Remote access for technician support sessions

Target audience
IT directors and endpoint management teamsIT service desk managersSecurity and patch management teamsEnterprise IT operationsHealthcare, finance, and government IT
Managed service providers (MSPs)IT departments managing distributed endpointsMSP technicians and helpdeskIT operations and systems administratorsPlatform MSPs managing large endpoint populations
AI type
ML Platform
ML Platform
Modalities
DataText
DataText
Technical
Model provider
Ivanti Neurons AI
Kaseya
Model names
—
—
API available
✕
✕
Open source
✕
✕
Deployment
SaaSOn-premise
SaaSOn-premise
Platforms
WebiOSAndroid
WebiOSAndroidWindows agentMac agentLinux agent
Integrations
Active DirectoryMicrosoft 365ServiceNowSplunkAPI
IT GlueBMS (PSA)DattoSecurity vendorsAPI
Team collaboration
✕
✕
Trust & security
Security

SOC 2 Type II. ISO 27001. GDPR compliant. FedRAMP eligible. HIPAA eligible. Enterprise data handling agreements.

SOC 2 Type II. ISO 27001. GDPR compliant. Enterprise data handling agreements.

Privacy notes

IT service and endpoint data processed on Ivanti cloud or customer on-premise. Endpoint telemetry from Ivanti Neurons collected across managed devices.

Endpoint telemetry and management data processed on Kaseya VSA cloud or customer on-premise. Multi-tenant architecture isolates client environments across MSP deployments.

Verdict
Pros
  • Enterprise healthcare, finance, and government deployment validates Ivanti for complex endpoint ITSM
  • Predictive Healing proactively remediates device issues before users experience incidents
  • Unified endpoint management covers Windows, Mac, iOS, and Android from one platform
  • Risk-Based Patch Management prioritises the highest-risk vulnerabilities for focused remediation
  • Tens of thousands of MSPs managing millions of endpoints validate VSA as one of the most deployed RMM tools
  • AI Automation Assist enables technicians without scripting expertise to create endpoint automation from natural language
  • Kaseya 365 bundle combines VSA with PSA, documentation, and security at consolidated pricing
  • Policy Management automatically enforces configuration standards across managed device populations
Cons
  • 4.0 rating reflects UI complexity and integration challenges in some enterprise deployments
  • Private equity ownership — evaluate product investment trajectory
  • Competing with ServiceNow (covered), Freshservice (rank 956), and Microsoft Intune for ITSM and UEM
  • 4.0 rating reflects historical product challenges — evaluate current VSA SaaS stability and security post-2021 cyberattack
  • Kaseya VSA was the vector for a major supply chain ransomware attack in 2021 — evaluate security improvements implemented since
  • Competing with NinjaOne (rank 800), ConnectWise Automate, and N-able RMM for MSP RMM market

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