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Make.com vs Zapier AI

This comparison was retrieved by database IDs selected from the catalog.

Make.com favicon

Make.com

Make (formerly Integromat)

Zapier AI favicon

Zapier AI

Zapier

Overview
Rating
4.612,000 reviewsTop rated
4.520,000 reviews
Category
Automation
Automation
Subcategory
Visual Workflow Automation
AI Workflow Automation
Company
Make (formerly Integromat)
Zapier
Status
Active
Active
Launch year
2012
2011
Tags
automationworkflowintegrationno-codevisualai
automationworkflowintegrationno-codeapizapier
Pricing
Starting price
$9/moBest value
$19.99/mo
Pricing model
Freemium
Freemium
Free plan
Yes
Yes
Free trial
✕
✕
Pricing notes

Free plan with 1,000 operations/month and 2 active scenarios. Core $9/month (10,000 operations). Pro $16/month (10,000 operations, advanced features). Teams $29/month. Enterprise custom.

Free plan with limited Zaps. Starter $19.99/month (750 tasks). Professional $49/month. Team $69/month. Company $149/month. Enterprise custom.

Capabilities
Best for
Complex multi-step automationData transformation pipelinesAI-powered workflowsApp integrationBusiness process automation
Workflow automationApp integrationAI-powered data processingLead managementContent automation
Target audience
Operations teamsDevelopersMarketing automationTechnically advanced business usersWorkflow specialists
Non-technical business usersOperations teamsMarketing teamsSmall businessesStartups
AI type
Automation Platform
Automation Platform
Modalities
TextCode
TextCode
Technical
Model provider
Agnostic
OpenAI
Model names
—
GPT-4o
API available
✓
✓
Open source
✕
✕
Deployment
SaaS
SaaS
Platforms
Web
Web
Integrations
OpenAIAnthropicSlackGoogle WorkspaceSalesforceHubSpot1000+ apps

7,000+ apps including Salesforce, HubSpot, Slack, Gmail, Google Sheets, Notion, Airtable

Team collaboration
✓
✓
Trust & security
Security

SOC 2 Type II certified. GDPR compliant. Enterprise includes data handling agreements and custom data residency.

Business and Enterprise include SSO, admin controls, and data encryption. SOC 2 Type II compliant.

Privacy notes

Review Make's data handling policy. Workflow data passes through Make's servers. Enterprise includes data processing agreements.

Review Zapier's data handling policy. Workflow data passes through Zapier's servers. Enterprise includes data processing agreements.

Verdict
Pros
  • Lower price than Zapier for comparable or greater automation complexity
  • Visual canvas makes complex multi-branch workflows easier to design
  • AI module integration enables AI-powered automation pipelines
  • More powerful data transformation and error handling than Zapier
  • 7,000+ app integrations is unmatched in the automation space
  • Natural language Zap creation reduces setup time for non-technical users
  • AI actions enable natural language processing steps within workflows
  • Established reliable platform with strong community and support
Cons
  • More complex to set up than Zapier for simple automations
  • Technical learning curve for advanced features
  • Less breadth of pre-built templates than Zapier
  • AI features are additions to an established tool rather than core innovation
  • Pricing can add up for high-volume automation needs
  • Make.com is often more cost-effective for complex workflows

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