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Compare AI tools with a clear side-by-side workflow

Start with two products, then move into pricing, capability, platform fit, and practical tradeoffs.

Selected comparison

Zapier AI vs Make.com

This comparison was retrieved by database IDs selected from the catalog.

Zapier AI favicon

Zapier AI

Zapier

Make.com favicon

Make.com

Make (formerly Integromat)

Overview
Rating
4.520,000 reviews
4.612,000 reviewsTop rated
Category
Automation
Automation
Subcategory
AI Workflow Automation
Visual Workflow Automation
Company
Zapier
Make (formerly Integromat)
Status
Active
Active
Launch year
2011
2012
Tags
automationworkflowintegrationno-codeapizapier
automationworkflowintegrationno-codevisualai
Pricing
Starting price
$19.99/mo
$9/moBest value
Pricing model
Freemium
Freemium
Free plan
Yes
Yes
Free trial
✕
✕
Pricing notes

Free plan with limited Zaps. Starter $19.99/month (750 tasks). Professional $49/month. Team $69/month. Company $149/month. Enterprise custom.

Free plan with 1,000 operations/month and 2 active scenarios. Core $9/month (10,000 operations). Pro $16/month (10,000 operations, advanced features). Teams $29/month. Enterprise custom.

Capabilities
Best for
Workflow automationApp integrationAI-powered data processingLead managementContent automation
Complex multi-step automationData transformation pipelinesAI-powered workflowsApp integrationBusiness process automation
Target audience
Non-technical business usersOperations teamsMarketing teamsSmall businessesStartups
Operations teamsDevelopersMarketing automationTechnically advanced business usersWorkflow specialists
AI type
Automation Platform
Automation Platform
Modalities
TextCode
TextCode
Technical
Model provider
OpenAI
Agnostic
Model names
GPT-4o
—
API available
✓
✓
Open source
✕
✕
Deployment
SaaS
SaaS
Platforms
Web
Web
Integrations

7,000+ apps including Salesforce, HubSpot, Slack, Gmail, Google Sheets, Notion, Airtable

OpenAIAnthropicSlackGoogle WorkspaceSalesforceHubSpot1000+ apps
Team collaboration
✓
✓
Trust & security
Security

Business and Enterprise include SSO, admin controls, and data encryption. SOC 2 Type II compliant.

SOC 2 Type II certified. GDPR compliant. Enterprise includes data handling agreements and custom data residency.

Privacy notes

Review Zapier's data handling policy. Workflow data passes through Zapier's servers. Enterprise includes data processing agreements.

Review Make's data handling policy. Workflow data passes through Make's servers. Enterprise includes data processing agreements.

Verdict
Pros
  • 7,000+ app integrations is unmatched in the automation space
  • Natural language Zap creation reduces setup time for non-technical users
  • AI actions enable natural language processing steps within workflows
  • Established reliable platform with strong community and support
  • Lower price than Zapier for comparable or greater automation complexity
  • Visual canvas makes complex multi-branch workflows easier to design
  • AI module integration enables AI-powered automation pipelines
  • More powerful data transformation and error handling than Zapier
Cons
  • AI features are additions to an established tool rather than core innovation
  • Pricing can add up for high-volume automation needs
  • Make.com is often more cost-effective for complex workflows
  • More complex to set up than Zapier for simple automations
  • Technical learning curve for advanced features
  • Less breadth of pre-built templates than Zapier

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