Box / box.com
AI-powered content cloud providing Box AI for document Q&A, intelligent content management, workflow automation, e-signatures, and enterprise file collaboration with extensive security controls.
Pricing
Free
Free plan
No
Category
Productivity
Platforms
6
Free plan
No
API access
Yes
Open source
No
Platforms
6
Box is a cloud content management and collaboration platform — providing secure file storage, sharing, collaboration, and workflow automation for enterprise teams. Box AI is the company's generative AI product — enabling users to ask questions about the content of documents, generate summaries, draft new content from existing documents, and extract key information from contracts, reports, and presentations. Document Q&A enables asking natural language questions about any document in Box — 'What are the key terms in this contract?' or 'Summarise the executive summary' answered directly from the document content without reading the entire file. Box Sign provides integrated electronic signatures — eliminating the need to switch to a separate signature tool for documents already stored in Box. Box Relay provides no-code workflow automation — document review and approval workflows that route files based on content attributes and metadata without manual routing. Box Shield is the security layer — ML-powered threat detection identifying unusual access patterns and data leakage risks, classification of sensitive content, and access policy enforcement. Box Skills applies AI to media files — transcription for audio and video files, face detection, and object recognition that creates searchable metadata from unstructured media content. With customers including General Electric, Eli Lilly, and Morgan Stanley across manufacturing, pharmaceutical, and financial services, Box validates for enterprise content management with strict security requirements.
Box AI runs as llm assistant software built around text and document workflows. Users typically start with a prompt, upload, or connected data source, and the underlying model handles the heavy lifting before returning a result you can refine or export. It's available on web, ios, and android, with API access for teams that want to embed it into their own products.
The capabilities that matter most for teams evaluating Box AI.
Document Q&A, summarisation, and content generation from enterprise document libraries — enabling conversational interaction with content without reading entire documents.
ML threat detection and sensitive content classification — identifying unusual access patterns and enforcing security policies for enterprise content protection.
Integrated e-signatures eliminating tool switching for document signing workflows — sign documents directly within the Box content management platform.
Individual free (10GB). Personal Pro $10/month. Business $20/user/month. Enterprise custom. Publicly traded (BOX).
Model
Freemium
Starting price
Free
Free trial
Yes
Microsoft SharePoint provides content management within Microsoft 365. Google Drive provides content storage within Google Workspace. Dropbox (covered) provides file storage and collaboration. Hyland (rank 789) provides ECM for regulated industries.
A side-by-side look at the closest alternative in this category.
Key facts about model providers, platforms, and team support.
Model Provider
OpenAI, Box
Platforms
Web, iOS, Android, macOS, Windows, API
Deployment
SaaS
Integrations
Microsoft 365, Google Workspace, Salesforce, Slack, 1,500+ integrations, API
Team Collaboration
Yes
Launch Year
2023
Compliance signals and data-handling notes as reported by the vendor.
SOC 2 Type II. ISO 27001. GDPR compliant. HIPAA eligible. FedRAMP authorised. PCI DSS. Enterprise data handling agreements.
Document and content data processed on Box cloud with enterprise encryption. Box AI processes document content through AI models — review Box AI data handling documentation for content used in AI processing.
Editorial Verdict
Box is the best AI content cloud for enterprises wanting intelligent document Q&A, secure collaboration, FedRAMP and HIPAA-compliant content management, and integrated e-signatures.
Last verified July 24, 2026.
Individual free (10GB). Personal Pro $10/month. Business $20/user/month. Enterprise custom. Publicly traded (BOX).
Free plan (limited). Microsoft 365 Business Basic $6/user/month. Microsoft 365 Business Standard $12.50/user/month. Enterprise custom.
SOC 2 Type II. ISO 27001. GDPR compliant. HIPAA eligible. FedRAMP authorised. PCI DSS. Enterprise data handling agreements.
SOC 2 Type II. ISO 27001. GDPR compliant. FedRAMP High. HIPAA eligible. DoD IL5 authorised.
Document and content data processed on Box cloud with enterprise encryption. Box AI processes document content through AI models — review Box AI data handling documentation for content used in AI processing.
Communication and collaboration data processed on Microsoft cloud under Microsoft's enterprise data handling commitments. FedRAMP High and DoD authorisation for government deployments.
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