Veeva Systems / veeva.com
AI capabilities embedded in Veeva's life sciences CRM and data platforms, enabling pharmaceutical companies to use AI for medical affairs, commercial intelligence, field force effectiveness, and regulatory document management.
Pricing
Free
Free plan
No
Category
Developer Tools
Platforms
4
Free plan
No
API access
No
Open source
No
Platforms
4
Veeva Systems is the dominant enterprise software provider for life sciences — pharmaceutical, biotech, and medical device companies. Approximately 80% of global biopharmaceutical companies use Veeva CRM or Vault. Its AI features, embedded across both Veeva CRM and Veeva Vault (document and content management), apply AI to the specific workflows of life sciences commercial and R&D operations.
Veeva CRM Andi is the AI assistant for the Veeva CRM used by pharmaceutical field sales and medical affairs teams — providing intelligent call planning, content recommendation for HCP (healthcare provider) interactions, and AI-generated call objectives. For pharmaceutical reps making dozens of HCP calls per week, AI assistance with content preparation and follow-up drafting saves meaningful time.
Veeva Vault AI applies to the regulatory and clinical document workflows in Vault — AI extraction of data from clinical study reports, automated regulatory submission document classification, and AI-powered medical writing assistance. Regulatory submissions involve enormous document volumes with strict formatting requirements where AI can significantly accelerate preparation.
Veeva Link, the medical affairs intelligence product, uses AI to analyse scientific literature, congress activity, and digital footprint to identify key opinion leaders and understand their scientific interests for more targeted medical engagement.
Veeva AI runs as document analysis llm software built around text and document workflows. Users typically start with a prompt, upload, or connected data source, and the underlying model handles the heavy lifting before returning a result you can refine or export. It's available on web, ios, and android.
The capabilities that matter most for teams evaluating Veeva AI.
AI assistant for pharmaceutical field reps providing call planning, content recommendations for HCP interactions, and follow-up drafting within the Veeva CRM workflow.
AI extraction and processing for regulatory documents including clinical study reports and regulatory submissions, accelerating document-intensive regulatory workflows.
Medical affairs intelligence platform using AI to identify key opinion leaders and understand their scientific interests from literature and congress activity analysis.
Enterprise licensing. No public pricing. Veeva is the dominant CRM provider for pharmaceutical and life sciences companies. Contact for pricing.
Model
Enterprise
Starting price
Free
Free trial
No
Salesforce Life Sciences cloud provides AI within the Salesforce ecosystem. Veeva's dominance means few direct alternatives for companies already committed to Veeva. IQVIA AI provides competitive analytics intelligence for the pharma industry.
A side-by-side look at the closest alternative in this category.
Key facts about model providers, platforms, and team support.
Model Provider
Veeva, OpenAI
Platforms
Web, iOS, Android, Tablet
Deployment
SaaS
Integrations
Salesforce (partial), SAP, Oracle, Regulatory agency portals, API
Team Collaboration
Yes
Launch Year
2023
Compliance signals and data-handling notes as reported by the vendor.
HIPAA compliant with BAA. 21 CFR Part 11 compliant (FDA electronic records). SOC 2 Type II. ISO 27001. GDPR compliant. Life sciences specific compliance frameworks.
Veeva processes HCP interaction data and regulatory documents under life sciences compliance frameworks including 21 CFR Part 11 and HIPAA BAA. Customer data not used for model training per Veeva enterprise terms.
Editorial Verdict
Veeva AI is the essential choice for pharmaceutical and life sciences companies already on the Veeva platform who want AI in their existing commercial and regulatory workflows without adopting a separate tool.
Last verified July 24, 2026.
As the dominant platform for life sciences, Veeva's AI features are adopted by default within the companies already committed to Veeva's ecosystem.
Enterprise licensing. No public pricing. Veeva is the dominant CRM provider for pharmaceutical and life sciences companies. Contact for pricing.
Enterprise licensing. No public pricing. Annual contracts. Publicly traded (VEEV). Demo available.
HIPAA compliant with BAA. 21 CFR Part 11 compliant (FDA electronic records). SOC 2 Type II. ISO 27001. GDPR compliant. Life sciences specific compliance frameworks.
SOC 2 Type II. ISO 27001. GDPR compliant. 21 CFR Part 11. GxP validated. Enterprise data handling agreements.
Veeva processes HCP interaction data and regulatory documents under life sciences compliance frameworks including 21 CFR Part 11 and HIPAA BAA. Customer data not used for model training per Veeva enterprise terms.
Clinical, regulatory, and commercial data processed on Veeva Vault cloud. GxP validation and 21 CFR Part 11 compliance for regulated life sciences data.
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