Outreach AI
Outreach / outreach.io
AI-powered sales engagement platform with Smart Email Assist, deal insights, and AI-driven sequence optimisation.
Pricing
Free
Free plan
No
Category
Sales AI
Platforms
3
Rating
4.3 (1800)
Free plan
No
API access
Yes
Open source
No
Platforms
3
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What is Outreach AI?
Outreach is the leading sales engagement platform used by 6,000+ companies including Zoom, Okta, and Splunk for AI-powered outreach sequences, call coaching, and deal management. Smart Email Assist generates personalised emails. Kaia (AI virtual assistant) provides real-time coaching during calls. Outreach Commit uses AI for revenue forecasting and pipeline management.
How Outreach AI works
Outreach AI runs as generative ai and ml software built around text and audio workflows. Users typically start with a prompt, upload, or connected data source, and the underlying model handles the heavy lifting before returning a result you can refine or export. It's available on web, ios, and android, with API access for teams that want to embed it into their own products.
What makes it worth shortlisting
The capabilities that matter most for teams evaluating Outreach AI.
Smart Email Assist AI email generation
Practical for b2b sales teams wanting an ai-powered engagement platform to automate and optimise outreach sequences and call coaching. without extra setup.
Kaia AI real-time call coaching
Practical for b2b sales teams wanting an ai-powered engagement platform to automate and optimise outreach sequences and call coaching. without extra setup.
Outreach Commit revenue forecasting
Practical for b2b sales teams wanting an ai-powered engagement platform to automate and optimise outreach sequences and call coaching. without extra setup.
AI sequence optimisation
Practical for b2b sales teams wanting an ai-powered engagement platform to automate and optimise outreach sequences and call coaching. without extra setup.
6,000+ company customers including Zoom, Okta
Practical for b2b sales teams wanting an ai-powered engagement platform to automate and optimise outreach sequences and call coaching. without extra setup.
Multi-step sequence automation
Practical for b2b sales teams wanting an ai-powered engagement platform to automate and optimise outreach sequences and call coaching. without extra setup.
Best use cases
Who should use it
Pros
- Most widely used sales engagement platform
- Kaia real-time call coaching unique
- Smart Email Assist quality improving
- 6,000+ company validation
- Strong CRM sync
Cons
- Expensive
- Sequence management can be complex
- Kaia call AI requires practice to use well
- Less focused on SMB
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Is it worth the price?
Custom pricing; typically $100-$150/user/month; demo required
Model
Subscription
Starting price
Free
Free trial
Yes
Tools like Outreach AI
Salesloft (direct competitor, similar features)|Apollo.io (more prospecting data)|Reply.io (budget alternative)|HubSpot Sales Hub (CRM-native)|Groove (Salesforce-native)
Outreach AI vs Salesforce Einstein Sales AI
A side-by-side look at the closest alternative in this category.
Outreach AI
Outreach
Salesforce Einstein Sales AI
Salesforce
Custom pricing; typically $100-$150/user/month; demo required
Einstein included in Sales Cloud; Einstein GPT from $50/user/month; Enterprise custom
B2B sales teams wanting an AI-powered engagement platform to automate and optimise outreach sequences and call coaching.
B2B sales teams using Salesforce CRM wanting AI that surfaces the right leads, insights, and content to accelerate deals.
GDPR DPA; data not sold; email consent management; SOC 2 Type II
FedRAMP High; GDPR DPA; data not used for training without consent; Einstein Trust Layer
- Most widely used sales engagement platform
- Kaia real-time call coaching unique
- Smart Email Assist quality improving
- 6,000+ company validation
- Strong CRM sync
- Most widely deployed AI for sales (Salesforce CRM)
- Einstein Trust Layer for responsible AI
- FedRAMP High for government
- 150,000+ customer validation
- Forecasting accuracy improves over time
- Expensive
- Sequence management can be complex
- Kaia call AI requires practice to use well
- Less focused on SMB
- Requires Salesforce CRM (no standalone)
- Additional cost on top of Salesforce
- AI features require data quality investment
- Einstein GPT quality varies
Technical & deployment info
Key facts about model providers, platforms, and team support.
Model Provider
Proprietary + OpenAI
Models
Outreach AI, Kaia, GPT-4
Platforms
Web, iOS, Android
Deployment
Cloud
Integrations
Salesforce, HubSpot, Microsoft Dynamics, LinkedIn Sales Navigator, Gong, ZoomInfo, Zoom
Team Collaboration
Yes
Launch Year
2014
Security & privacy
Compliance signals and data-handling notes as reported by the vendor.
GDPR DPA; data not sold; email consent management; SOC 2 Type II
What users are saying
Verified reviews from signed-in users, stored in the backend and averaged into this tool's rating.
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Common questions about Outreach AI
Editorial Verdict
Should you use Outreach AI?
Outreach is the category leader in sales engagement — Smart Email Assist and Kaia real-time coaching make SDRs and AEs meaningfully more effective at scale.
Last verified July 1, 2025.